Our Client Reviews tell our story better than we ever could. We are proud of our professional, friendly service and that our Landlord clients and tenants return to us again and again.
I highly, highly recommend Stuart and his team for any property management and listing in the Somerset area. What makes it so great, is that I live in Sydney, Australia, so having someone trustworthy is of paramount importance. Stuart has been managing my apartment in Shepton Mallet now for little over 6 years. He is always prompt in replying to emails, he manages the DPS aspect and also sends me photos at regular points through the year, keeping me updated on the condition of the property. He has also made me aware of any potential red flags with monies or tenants taking up the property and has only let the place with people he’s deemed trustworthy.
This is only my second time renting a property after buying my first house many years ago.
Everything was well explained throughout the process and the staff were very helpful and quick to respond to any question I had.
Very happy with the service we have received. We are happy that our house is being looked after and being supported by Stuart & his team!
We have a few properties with Stuart.. and he manages all aspects . He and Lois are efficient, speedy to deal and act on any problems, and always there to talk to on the phone.
Stuarts Residential have managed the letting of my property for 5 years and have always done so with a thoroughly professional, efficient and friendly approach. I would not hesitate in recommending them to anyone either looking for someone to manage a rental property, or to rent through.
Very positive and helpful all the way ,though ,kept me up to date ,and emailed me back with no waiting ,even at weekends and evenings, understood the important dog getting me into a home .friendly and professional.
Rod & Rhi
Whist dealing with Stuarts Residential, we solely had contact with the lovely Lydia. Only ever dealing with one person meant every time we got in touch she new exactly who we were so no need to repeat ourselves to lots of different members of staff.
Although it took quite a long time to get our property sorted due to unforeseen circumstances, Lydia was constantly keeping us updated and we felt looked after throughout the whole process.
Stuart’s Residential Ltd have managed my flat for 3yrs. I have had no issues and would highly recommend Stuart and his Team. The Tenant checks have been reassuring, the regular property checks are documented thoroughly with photos and communications are friendly and helpful. If I had further properties to let out then I would use Stuart Residential.
I found Stuarts Residential prompt and professional at all times, they helped significantly with two separate complicated issues, I would not hesitate to use again or recommend.
I have used Stuarts Residential previously for letting my properties and after purchasing a property recently I had no hesitation in contacting them again. Always a fantastic service and they keep you well informed from start to finish, a credit to the industry.
Would really recommend Stuart & his team. Worked with them for over 5 years, and always professional, responsive and happy to help. Importantly they will always do what they say they will.
We have recently rented a property through Stuarts and so far has been excellent service, always on the end of the phone or email and any issues are dealt with promptly, we hope not to have to move in the near future but if we were our first point of call would be with Stuarts before any other letting agent.
We have found Stuarts Residential in Wells , Somerset to be a first rate service. We have a few properties that Stuart and Lois deal with and we are happy with their attention to detail and prompt action when needed.
Stuarts Residential just completed the letting of my 3 bedroom house in Street. I was very please how they kept me informed as things progressed and offered good advice and help. Fees very reasonable and I would certainly use them again.
I have used Stuart’s Residential a number of times now for the letting of my properties. On each occasion they have been extremely efficient. Their comprehensive approach to referencing the tenants has ensured that I have had excellent long term tenants.
On the most recent let, they secured four, different prospective tenants which meant I had the opportunity to choose the ones I felt were best for me. Stuart was helpful in this process, providing sound expertise to assist in choosing. Lois’ progressed the tenancy and monitored the referencing process closely. She kept me updated at each step of the way. She also made sure I carried out my legal obligations and ensured the relevant paperwork was correct and issued promptly. All in all I can’t recommend them highly enough.
Peter – Bath
Professional, helpful, efficient and friendly from start to finish. We let our property in Bath through Stuarts and they quickly found us tenants as well as completing the paperwork relating to the let both efficiently and professionally. Although the office is in Wells and the property is in Bath this did not cause any concerns. Thank you!
Stuarts Residential have been brilliant dealing with the letting of my One bedroom flat. Due to circumstances I have not been in the area whilst arranging the letting, but communication was always clear and punctual making things easy for me meaning I haven’t had to worry. 10/10
Stuart’s Residential have always been easy to deal with and meticulous in terms of their property management. The staff have a good grasp of the local market and have always sourced good tenants
Very good. Very pleased with the property and service. So far so good. The agent becky i beleive helped a lot.
Stuart and his team have been managing a property for us since November 2016. I cannot recommend them too highly. I have always managed it myself until now and it is such a relief to know it is in such capable hands.
Thank you Stuart and all the team
We have various rental properties and Anna has always found us tenants very quickly and does a lot of work getting it listed online and showing prospective tenants around. We would definitely recommend Anna and Stuart to anyone looking to rent a property.
his is the second time we have used Stuarts to rent out our flat. I found them very efficient in finding us a tenant and very helpful. Any queries I had were dealt with promptly, I dealt mostly with Beckie and Lois (although Stuart was very helpful in finding some manuals for me). Hopefully our tenant will be staying for a while but we will be using Stuarts again in the future
Thank you to both Anna and Beckie for helping me out and finally settling at my new home! Both girls have been ever so helpful and friendly!
We were a very urgent case as we were due to have our baby in a few weeks. Anna was very efficient and despite it being a busy Spring time and some hoops to jump, made sure we had everything which got us through on time.
We are very happy in our new home
Very professional and courteous service provided by Lois. Everything was explained with clarity and thoroughness and I felt that this agency took their responsibilities very seriously, both for the landlord and the tenant.