Fees, Regulatory Information, Terms and Conditions
For your peace of mind we are a SafeAgent accredited letting agent, a Rent Smart Wales licensed agent and are also members of The Property Ombudsman Scheme, so you can be sure that you are dealing with people that have the expertise to look after you and your property.
Our Client Money Protection Certificate can be found here.
Very occasionally, despite our best efforts, we know that things can go wrong. We will always work hard to do everything we can to help. In the unlikely event that we can’t you can use our Complaints Procedure to help resolve your issue. You can download this here.
If you are a tenant looking to rent a property through us, our Tenant Information Guide will help walk you through the process of renting through us including any charges we may make. You can view the guide here.